Why Seat Engine Sits Among the Best Ticketing Companies
Buying tickets online can be time-consuming, complicated, and frustrating.
Technical glitches plague too many ticketing platforms, making them run slowly or crash before patrons can finalize their purchase. Even when sales are successful, customers often click around clunky, confusing websites.
The best ticketing companies know that patrons’ experience on a venue’s ticketing site informs their experience of the venue itself.
If logging in, selecting seats, and payment go quickly and smoothly, customers are more likely to enjoy the show and think highly of the venue. If not, that venue probably shouldn’t expect those patrons to leave glowing reviews—or to come back.
Live entertainment venues working with Seat Engine have discovered an online ticketing solution that benefits both customers and operators. Our comprehensive, intuitive, fully customizable event ticketing software takes the pain out of the process. It lets patrons focus on enjoying the show, while venue management focuses on enjoying more success.
Discover the Benefits of Working With Seat Engine
Seat Engine was founded in 2009 by a comedy club owner who needed user-friendly ticketing software but couldn’t find any. It has since become one of the best ticketing companies for comedy and music clubs, live theaters, exhibition galleries, and more.
Why should your venue be working with us at Seat Engine?
Seamless Customer Experience
From the moment a patron hits your website to the moment they checkout, Seat Engine carries patrons through the online ticketing process with maximum speed and minimal friction. Our user-friendly interface is simple and intuitive, and can be tailored to your venue’s branding. Plus, it works equally well on device screens of any size and orientation.
Growth in Ticket Sales
We don’t guarantee adopting our platform will lead to more ticket sales. But we’ve seen this measure of Seat Engine client success happen again and again. Customers are more likely to buy tickets from venues offering easy navigation, secure payment options, and real-time availability updates.
Increased Box Office Efficiency
With Seat Engine, your box office operations improve in several ways. Long lines and waiting times are over. Lighter traffic at the box office means your staff has more time to attend to other essential tasks.
In addition, we give you real-time data on ticket sales. This data allows your venue to make informed decisions that improve pricing, event marketing, and even inventory management.
Lower Operational Costs and Higher Revenue
Online event ticketing eliminates the need for printing and distributing physical tickets, cutting costs. Seat Engine’s analytics tools help you track sales trends and optimize pricing strategies, leading to reduced costs and increased revenue.
You can also use our platform to sell more than tickets. Our integrated Merch Store allows effortless selling of gift cards and promotional merchandise. These sales can boost revenue and raise your patrons’ customer lifetime value.
Unparalleled Customer Service
The Seat Engine team is never more than a phone call or email away. From onboarding and setup through your daily operations, we’re always ready to answer your questions or help you solve any problems you may experience.
One venue owner told us, “Seat Engine has far surpassed any other vendor by one simple component, client service!”
Not Just Another Vendor—We’re Your Partner
Because we’re committed to remaining among the best ticketing companies in the live entertainment industry, we think about what we do as more than helping venues fill seats. We see our mission as revolutionizing live event ticketing through proactive partnerships, one venue at a time.
Here’s just one of many Seat Engine client success stories.
BoatYard Lake Norman is a premier live music venue near Charlotte, North Carolina, showcasing some of the best musical talent in the region. For two years, they sought a company that could provide an aesthetically pleasing ticket website and an easy patron experience.
Finally, they found us. They realized we would give them not only an elegant and easy-to-use ticketing site but also a fair pricing structure, reliable maintenance, regular updates, and first-class client support.
“We needed a ticketing company that was not [just] a vendor, but a partner,” says BoatYard owner Chris Boukedes. “Other companies in the past never made me feel as if they were concerned about my business, [but] just wanted their fees with the least amount of effort.”
Today, we at Seat Engine are proud to power BoatYard’s ticket sales and bring new ideas for improvement and optimization. We evolve along with our clients.
Find out how working with Seat Engine can transform your patrons’ online ticketing experience and elevate your venue’s operations.
Request your free demo today, or call us at 888-732-8364.