--- title: Creating Ticket Upgrades & Add Ons  description: How to create ticket upgrades & add-ons --- [Skip to content](https://www.seatengine.com/knowledgebase/creating-ticket-upgrades-add-ons-#main-content) [![](https://www.seatengine.com/hs-fs/hubfs/Seat-Engine-Logo-1.png?width=1000&height=209&name=Seat-Engine-Logo-1.png)](https://seatengine.com?hsLang=en) - [About](https://www.seatengine.com/about) - [Blog](https://www.seatengine.com/blog) - (888) 732-8364 Open main navigation Close main navigation - [About](https://www.seatengine.com/about) - [Blog](https://www.seatengine.com/blog) - (888) 732-8364 - [Work With Us](https://www.seatengine.com/#requestDemoForm) [Work With Us](https://www.seatengine.com/?hsLang=en#requestDemoForm) How can we help you? - There are no suggestions because the search field is empty. 1. [Seat Engine Knowledge Base](https://www.seatengine.com/knowledgebase?hsLang=en) 2. [Event Management](https://www.seatengine.com/knowledgebase/event-management?hsLang=en) 3. [Ticket Orders](https://www.seatengine.com/knowledgebase/event-management?hsLang=en#ticket-orders) December 3, 2024 # Creating Ticket Upgrades & Add Ons Ticket Upgrades are a great way to offer customers an additional experience; such as upgraded seating, VIP meet & greet, or a bar package during the checkout process. Upgrades are automatically sold in the same quantities as tickets, so if a customer has 4 tickets and they opt-in for an upgrade, they will get 4 upgrades with their tickets. If a venue wants to offer something, such as valet parking or a product they do not want to be linked to ticket purchases, selling these items as Add-Ons is ideal. For more information on Add Ons, please see the Add On section below. - Go to [admin.seatengine.com](https://admin.seatengine.com/) and enter the user credentials. Click **MANAGE** underneath the venue name. - Click **STORE** in the left-hand navigation menu & then select **TICKET UPGRADES**. ![](https://www.seatengine.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1729608210881-Oct-22-2024-02-43-32-8628-PM.png?width=587&height=331&name=google-1729608210881-Oct-22-2024-02-43-32-8628-PM.png) - Click the blue **NEW UPGRADE** button in the upper right corner. ![](https://www.seatengine.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1729608210881-2.png?width=591&height=251&name=google-1729608210881-2.png) - Add a name, price & quantity for the ticket upgrade and then select **CREATE TICKET UPGRADE**. ![](https://www.seatengine.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1729608210881-Oct-22-2024-02-43-33-2577-PM.png?width=583&height=397&name=google-1729608210881-Oct-22-2024-02-43-33-2577-PM.png) - Once the upgrades are created, they will appear when editing ticket sections in the event creation process. ### **Creating Add Ons** Add Ons serve as a way for a venue to offer an additional service or product to customers during the checkout process. Items or services such as valet parking or a t-shirt would be sold as an add on. The system cannot force customers to purchase the same quantity of add-ons as they are purchasing tickets, so if a venue would like to sell a VIP meet & greet or anything that would be considered an "upgrade" to the existing ticket, this service should be offered as a **Ticket Upgrade** instead. If this is the case, please reference the Ticket Upgrades section above. - Click **STORE** in the left-hand navigation menu & then select **ADD ONS**. - Click the blue button that says **NEW ADD ON** **![](https://www.seatengine.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1729608210881-4.png?width=536&height=228&name=google-1729608210881-4.png)** - Fill in the name of the add on, the price, quantity per show, description & image. Once these are complete, click **CREATE ADD ON**. ![](https://www.seatengine.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1729608210881-1.png?width=543&height=341&name=google-1729608210881-1.png) \*\*Once Ticket Upgrades or Add Ons are created, users will see the Upgrades & Add Ons as an option to select during the event building / editing process. When creating / editing the ticket sections, users will see Add Ons and Upgrades listed as well.  ![](https://www.seatengine.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1729608210881-3.png?width=553&height=240&name=google-1729608210881-3.png) ### [**Tutorial Video**](https://www.youtube.com/watch?v=LbI3Z2sucqA) - [Event Management](https://www.seatengine.com/knowledgebase/event-management?hsLang=en#main-content) - [Labels](https://www.seatengine.com/knowledgebase/event-management?hsLang=en#labels) - [Ticket Orders](https://www.seatengine.com/knowledgebase/event-management?hsLang=en#ticket-orders) - [Orders](https://www.seatengine.com/knowledgebase/orders?hsLang=en) - [Web Store](https://www.seatengine.com/knowledgebase/web-store?hsLang=en) - [Email Marketing](https://www.seatengine.com/knowledgebase/email-marketing?hsLang=en) - [Promo Codes](https://www.seatengine.com/knowledgebase/promo-codes?hsLang=en) [![Seat Engine](https://www.seatengine.com/hs-fs/hubfs/google-1729611679616-1.webp?width=262&height=54&name=google-1729611679616-1.webp "Seat Engine")](https://seatengine.com?hsLang=en) Made in Philadelphia Copyright © 2024, Seat Engine LLC